How can we make arriving in Amsterdam easier for our autistic child?
Make every step predictable, starting before you fly. Schiphol recognizes the green sunflower lanyard for hidden disabilities, so staff give more time at security and passport control, and runs a two-hour autism preparation tour with the Flying with Autism Foundation, KLM and Axxicom. Book any airline assistance at least 48 hours ahead. For the car, write what helps in the notes: no music, no small talk, a set temperature, the name sign held low. Rides are quiet by default, and My Ride shows the chauffeur's name and the car before you meet, which you can turn into a picture story.
Last updated:
Prices per vehicle
| Option | Price | What it covers |
|---|---|---|
| Child seat, fitted before pickup | €5 | per seat, per ride · baby seat, toddler seat with harness or high-back booster |
| Business Class, Schiphol → any Amsterdam address | €90 | E-Class, EQE, EQE SUV, BMW i5, BMW 5 Series · up to 3 passengers, 3 bags |
| Van Class, Schiphol → any Amsterdam address | €125 | V-Class, EQV · up to 7 passengers, 7 bags |
| First Class, Schiphol → any Amsterdam address | €140 | S-Class, EQS, EQS SUV, BMW i7 · up to 3 passengers, 3 bags |
Child seats cost €5 per seat, fitted before pickup: baby seat, toddler seat with harness or high-back booster. Schiphol to any Amsterdam address is a fixed price per car, with meet and greet inside the arrivals hall and the first 60 minutes of waiting free. Prices are per car, not per person, with 9% Dutch VAT included, and the same day and night. During ADE week (pickups October 20 to 26, 2026) fixed ADE-week prices apply, shown before you book; promo codes cannot be used that week. Booked less than 12 hours before pickup: +10%. At an airport or an intercity station the first 60 minutes of waiting are free, elsewhere 15 minutes; after that waiting is charged per minute at the class's hourly rate (Business €65 an hour). Free cancellation up to 1 hour before pickup.
What is included in the price
- Flight tracking from the moment you book: an early or late landing moves the pickup, at no extra cost
- Your chauffeur inside the arrivals hall your flight feeds into, holding an iPad sign with your name (or a company name, or no name)
- A message or call from the chauffeur around landing, so you find each other quickly
- Luggage carried from the hall to the car, which waits in the Privium section at the front of P1, a covered walk of about two minutes
- The first 60 minutes of waiting at Schiphol
- Water and phone chargers (iOS and Android) in the car; English-speaking chauffeur and 24/7 dispatch
A picture story for the arrival
- The plane lands and we walk to the passport desks.
- We collect bags; the chauffeur waits for us, even if it takes a while.
- A person with our name on a sign meets us inside the hall.
- We walk about two minutes, under a roof, to a black car (show the model).
- The car is quiet; we can hold our own things.
- We arrive at the hotel.
Notes that help the chauffeur
| Write | Effect |
|---|---|
| No music, minimal talk | A quiet cabin from the start |
| Seat preference | Window side or behind the passenger seat |
| A sign with a picture or first name only | Easier to spot |
| A seat for the child's age or weight | Fitted before the car leaves, €5 |
Related questions
What if we need a break during the ride?
Ask; stops are possible on any ride.
Can a parent sit next to the child?
Yes; tell dispatch who sits where and the seats are fitted to match.
Can we have the same chauffeur on the way back?
Ask when you book; dispatch confirms it per booking.
Is there a quiet museum day?
Many museums are calmest at opening; see wheelchair-friendly museums for step-free options.
Sources
- Schiphol: flying with a hidden disability (checked October 31, 2026)
- Schiphol blog: travelling with a hidden disability (checked October 31, 2026)
Book it, or ask dispatch first
Book online in a few minutes (no account, no app), or send your flight number and address on WhatsApp and dispatch replies in English, 24 hours a day.