Help center · 24/7
We're
up.
Frequent questions
What if my flight is delayed?
We track every flight in real time via your booking reference. Pickup auto-shifts; you don't pay a cent extra.
Can I cancel?
Free up to one hour before pickup. Inside one hour, 50% charge. After dispatch, full charge.
How do you charge?
Card authorisation at booking, charged after the ride. Or invoice billing for business accounts (Net 30).
Is the price really fixed?
Yes. The price you see is the price you pay — no surge, no traffic surcharge, no airport fee. VAT included.
Can I book for someone else?
Yes. Add their name and phone in the passenger section. They receive their own driver communication.
Do you have child seats?
Group 0+, 1, 2/3 available — request in the driver notes. €5 each, no upcharge for siblings.
Reach a human
Phone · 24/7
+31 6 85141194
WhatsApp
+31 6 85141194
Email · <1h reply
info@amstelcab.nl
Office · by appointment
Burgemeester van de Pollstraat 477, 1064 AN Amsterdam