Help center · 24/7

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Frequent questions
What if my flight is delayed?

Add your flight number when you book and we track the actual arrival. The pickup time shifts with it; you don't pay a cent extra for the delay.

Can I cancel?

Free up to one hour before pickup. Inside one hour, the full price is due.

How do you charge?

You pay when you book, through our secure Stripe checkout — card, iDEAL, Apple Pay or Klarna, with no surcharge. Invoicing for business accounts is agreed separately.

Is the price really fixed?

Yes. The price in your booking confirmation is the price you pay — no surge, no traffic surcharge, no airport fee, VAT included. Only what you add on the day (waiting beyond the free period, an extra stop, more hours or kilometres) is charged on top.

Can I book for someone else?

Yes. Add their name and phone in the passenger section. They receive their own driver communication.

Do you have child seats?

Group 0+, 1 and 2/3 available at €5 each. Add them when you book, with each child’s age, so the right seat is fitted before pickup.

Reach a human
Phone · 24/7
+31 6 85141194
WhatsApp
+31 6 85141194
Email · <1h reply
info@amstelcab.nl
Office · by appointment
Burgemeester van de Pollstraat 477, 1064 AN Amsterdam