We're flying over to visit an elderly relative in a Dutch care home. How do we plan it?
Plan around the person, not the map. Dutch care homes generally welcome visitors through the day, but meals, rest and care routines decide the best hours, so ask the staff contact which times suit and whether your relative may be taken out. Many homes sit in small towns away from stations, which is where a car earns its keep: book it by the hour from your hotel, let it wait during the visit, and if your relative can walk a few steps and transfer to a seat, take them out for lunch, with a folding wheelchair in the trunk. Four hours costs €260 in Business Class; the Van's sliding door and low step make getting in easier.
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With a chauffeur by the hour: prices per vehicle
| Option | Price | What it covers |
|---|---|---|
| Business Class, with a chauffeur by the hour | €65 / hour | per hour · minimum 2 hours · 40 km included per hour · E-Class, EQE, EQE SUV, BMW i5, BMW 5 Series · up to 3 passengers, 3 bags |
| Van Class, with a chauffeur by the hour | €80 / hour | per hour · minimum 2 hours · 40 km included per hour · V-Class, EQV · up to 7 passengers, 7 bags |
| First Class, with a chauffeur by the hour | €100 / hour | per hour · minimum 2 hours · 40 km included per hour · S-Class, EQS, EQS SUV, BMW i7 · up to 3 passengers, 3 bags |
By the hour: minimum 2 hours, 40 km included per hour, starting and ending in the same city. The chauffeur waits between stops. Prices are per car, not per person, with 9% Dutch VAT included, and the same day and night. During ADE week (pickups October 20 to 26, 2026) fixed ADE-week prices apply, shown before you book; promo codes cannot be used that week. Booked less than 12 hours before pickup: +10%. At an airport or an intercity station the first 60 minutes of waiting are free, elsewhere 15 minutes; after that waiting is charged per minute at the class's hourly rate (Business €65 an hour). Free cancellation up to 1 hour before pickup.
What is included in the price
- A fixed price confirmed at booking, with VAT included: no meter and no surge
- The chauffeur’s name, car and phone number before pickup, plus e-mail reminders 24 hours and 2 hours ahead
- Water and phone chargers (iOS and Android) in the car
- Status updates to the person who booked, if that is not the passenger: confirmed, chauffeur en route, guest in the car, arrived
Before the first visit
- Ask the home for visiting times, the name of a contact on the ward and the rules for outings.
- Bring photographs and something from home; short visits on several days often work better than one long one.
- Check whether a doctor or the staff need to agree before an outing.
A visiting day
| Time | Plan |
|---|---|
| 10:30 | Pickup at the hotel |
| 11:15 | Arrive after the morning routine |
| 12:30 | Lunch out, if the home agrees, or in the home's restaurant |
| 14:00 | Back for the afternoon rest |
| 14:30 | The car takes you on to the old family town or the hotel |
Related questions
Can the same chauffeur drive us every day?
Ask dispatch when you book; it is confirmed per booking.
What if our relative uses a wheelchair full time and can't transfer?
Our cars have no ramps; ask the care home about accessible transport for residents.
Can we also see the family's old village?
Yes; see visiting your ancestors' village.
Sources
- ZorgkaartNederland (checked October 31, 2026)
- TripAdvisor: Better way to travel with an elderly person? (checked October 31, 2026)
Book it, or ask dispatch first
Book online in a few minutes (no account, no app), or send your flight number and address on WhatsApp and dispatch replies in English, 24 hours a day.