Do Amsterdam car services communicate on WhatsApp?
AmstelCab does: dispatch answers WhatsApp and calls on +31 6 85141194 around the clock, in English, while your chauffeur messages or calls the phone number on your booking around landing. You also get e-mail reminders 24 and 2 hours before pickup and a My Ride link that shows your chauffeur’s name, plate and phone number, and the car’s live position once the chauffeur is on the way.
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Every pickup comes with 24/7 dispatch on WhatsApp
| Option | Price | What it covers |
|---|---|---|
| Business Class, Schiphol → any Amsterdam address | €90 | E-Class, EQE, EQE SUV, BMW i5, BMW 5 Series · up to 3 passengers, 3 bags |
| Van Class, Schiphol → any Amsterdam address | €125 | V-Class, EQV · up to 7 passengers, 7 bags |
| First Class, Schiphol → any Amsterdam address | €140 | S-Class, EQS, EQS SUV, BMW i7 · up to 3 passengers, 3 bags |
| Mercedes-Maybach (Ultra), Schiphol → any Amsterdam address | €250 | Maybach S-Class · up to 2 passengers, 2 bags · confirmed by dispatch, not instant |
Business Class from Schiphol to any Amsterdam address: €90 per car. Prices are per car, not per person, with 9% Dutch VAT included, and the same day and night. Booked less than 12 hours before pickup: +10%. At Schiphol the first 60 minutes of waiting are free, elsewhere 15 minutes; after that waiting is charged per minute at the class's hourly rate (Business €65 an hour). Free cancellation up to 1 hour before pickup.
Who contacts you, how and when
| When | From | How |
|---|---|---|
| At booking | AmstelCab | Confirmation by e-mail, with the fixed price and your My Ride link |
| 24 hours and 2 hours before pickup | AmstelCab | E-mail reminder |
| Before pickup | My Ride | Chauffeur’s name, car, plate and phone number |
| Around landing | Your chauffeur | A message or a call to the number on the booking |
| Any time, day or night | Dispatch | WhatsApp or phone, +31 6 85141194, in English |
What is included in the price
- A fixed price confirmed at booking, with VAT included: no meter and no surge
- The chauffeur’s name, car and phone number before pickup, plus e-mail reminders 24 hours and 2 hours ahead
- Water and phone chargers (iOS and Android) in the car
- Status updates to the person who booked, if that is not the passenger: confirmed, chauffeur en route, guest in the car, arrived
Calling from a US number
From the United States the dispatch number is dialed with 011 in front: 011 31 6 85141194. On WhatsApp, save it as +31 6 85141194 and message it like any contact; that works on Wi-Fi as well as on mobile data.
If someone else booked for you — an assistant, a relative — they receive the status updates too: confirmed, chauffeur on the way, guest in the car, arrived.
Related questions
Which phone number should I put on the booking?
The one you will have switched on after landing. It is the number the chauffeur uses around landing, so a phone that stays in flight mode defeats the purpose.
Can I message dispatch while I am still in the passport line?
Yes. A short WhatsApp — name, flight, “still at passport control” — is all dispatch needs; the chauffeur is informed.
Is WhatsApp support in English?
Yes, at any hour. Dispatch also answers in Dutch.
Book it, or ask dispatch first
Book online in a few minutes (no account, no app), or send your flight number and address on WhatsApp and dispatch replies in English, 24 hours a day.