CRUISE · DISEMBARKATION DAY · PICKUP TIME

What time should I book my pickup after disembarking a cruise in Amsterdam?

Book for the time your cruise line gives your disembarkation group, not for the ship’s arrival: Cruise Port Amsterdam says disembarkation happens in phases and is hard to predict, and advises meeting at the meeting point on the street corner in front of the terminal. At the cruise terminal the first 15 minutes of waiting are free and each minute after that costs about €1.08 in Business Class (€65 an hour), so message dispatch on WhatsApp once you are off the ship if your group runs late.

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From the ship to Schiphol, fixed per car

OptionPriceWhat it covers
Business Class, Passenger Terminal Amsterdam → Schiphol€80E-Class, EQE, EQE SUV, BMW i5, BMW 5 Series · up to 3 passengers, 3 bags
Van Class, Passenger Terminal Amsterdam → Schiphol€85V-Class, EQV · up to 7 passengers, 7 bags
First Class, Passenger Terminal Amsterdam → Schiphol€90S-Class, EQS, EQS SUV, BMW i7 · up to 3 passengers, 3 bags
Mercedes-Maybach (Ultra), Passenger Terminal Amsterdam → Schiphol€225Maybach S-Class · up to 2 passengers, 2 bags · confirmed by dispatch, not instant

Waiting beyond the first 15 minutes is charged per minute at the hourly rate of the class (€65 an hour in Business Class). Prices are per car, not per person, with 9% Dutch VAT included, and the same day and night. Booked less than 12 hours before pickup: +10%. At Schiphol the first 60 minutes of waiting are free, elsewhere 15 minutes; after that waiting is charged per minute at the class's hourly rate (Business €65 an hour). Free cancellation up to 1 hour before pickup.

Setting the pickup time

What you knowBook the pickup for
Only the ship’s arrival timeToo early: ask the line for your group’s time first
Your disembarkation group’s timeThat time, plus the minutes you need to collect cases in the terminal
A flight the same dayWork back from being at Schiphol 3 hours before a US flight; the ride is €80 in Business Class

The terminal’s own advice is to stay in contact, because the exact time is hard to estimate.

On the morning you leave the ship

  1. Check your group’s time. Your cruise line tells you when your group leaves the ship; that is the time to book.
  2. Message dispatch when you are off. WhatsApp +31 6 85141194: name, “off the ship”, number of cases.
  3. Meet at the terminal’s meeting point. On the corner of the street in front of the terminal, as the terminal advises.
  4. Need to wait for a later train or flight? The terminal has coin-operated luggage lockers: €4 or €6 per 24 hours, €1 and €2 coins only.

Related questions

How long does disembarkation take in Amsterdam?

The terminal itself says it is hard to estimate because it happens in phases. Your cruise line’s group schedule is the best guide.

Is it cheaper to book later and have the car wait less?

Yes. After 15 free minutes, waiting at a cruise terminal is billed by the minute at €65 an hour in Business Class, so a realistic pickup time costs less than an early one.

Where exactly will the chauffeur be?

At the meeting point on the street corner in front of the Passenger Terminal Amsterdam, and reachable by phone; dispatch confirms the spot when you message.

Sources

Book it, or ask dispatch first

Book online in a few minutes (no account, no app), or send your flight number and address on WhatsApp and dispatch replies in English, 24 hours a day.